[arm-allstar] Polycom SIP phone hangs up 32 seconds after node status

[Mark Johnston]

I have a Polycom VVX500 - had the same issue, every ~30 seconds, it would
hang up after a command...

I really have no idea why this fixed it, makes 0 sense to me... as my phone
is a 12 line, looks like yours is a 4 "line"?
I added another entry to it, so I have Line 3 and now 4, each one connects
to a different Allstar server, but they can
connect to the same, it does not matter once I added that second allstar
entry, the problem is gone. I have no clue
why this worked... It sure does work, I have had connections stay up for
hours.

Crazy as it seems, worth a try...


Mark



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On Thu, Apr 14, 2016 at 8:26 AM, Phil Visalli via arm-allstar <
arm-allstar at hamvoip.org> wrote:

> I know this might be a little bit outside the scope of this mailing list
> but i figured I'd try and see if anyone can point me in the right direction.
>
> For starters, Im still running the RPi2 V1.0 version, but i dont think
> that has anything to do with the problem im having.
>
> I've got 2 nodes, one radio node, and one hub node.  One Polycom 550 SIP
> phone and 2 sip softphone clients running on android devices.  I've also
> got autopatch set up using a gvoice number for a sip trunk.  The three sip
> extensions can call each other, call either allstar node, or use the gvoice
> number to call out.  Also, from the radio node I can use autopatch to dial
> out on the gvoice line or "call" the polycom sip phone (*611 rings the
> phone ext).  Audio and all the call routing in all these scenarios works
> great.
>
> Now to the problem.  When i call from the Polycom to either of my two
> nodes, the sip phone seems to be hanging up at what appeared to be random
> intervals.  After further testing I've figured out that its hanging up
> about 30-32 seconds after the node does something like playing an ID or *70
> to play node status.  Watching the asterisk console I see this:
>
> -- <DAHDI/pseudo-672364238> Playing 'rpt/node' (language 'en') --
> <DAHDI/pseudo-672364238> Playing 'digits/4' (language 'en') --
> <DAHDI/pseudo-672364238> Playing 'digits/2' (language 'en') --
> <DAHDI/pseudo-672364238> Playing 'digits/1' (language 'en') --
> <DAHDI/pseudo-672364238> Playing 'digits/9' (language 'en') --
> <DAHDI/pseudo-672364238> Playing 'digits/0' (language 'en') --
> <DAHDI/pseudo-672364238> Playing 'rpt/repeat_only' (language 'en') --
> Hungup 'DAHDI/pseudo-672364238'
>
> Which leads me to believe that the phone is seeing that "hungup" at the
> end of the server status message and thinks that the call is over and
> therefore it hangs up.  Its worth mentioning that this ONLY happens on the
> polycom phone and not on the softphone clients (zoiper).  I've gone over
> all the settings on the phone and nothing seems to change this behavior.  I
> can be passing audio back and forth for several min with no problem, but as
> soon as I do something like *70, 30ish seconds later the polycom hangs up.
>
> While i'd love it if someone has an answer, id be happy to find out if
> anyone has run into this before.... or if someone has a similar setup that
> could discuss with me (either on the mailing list, offline or on the
> radio).  Im going to try to get my hands on another brand sip phone to see
> if it happens on others too.  Again, sorry if this is the wrong place for
> this but it seems to be the most active allstar specific community so
> hopefully no one minds me dropping my problem here :p
>
> Thanks
>
> Phil V
> K2ELV
>
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>
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